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Description: Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

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Median Salary & Wages
$19.69/hour
median-salary-wages
Common Job Titles
IT Help Desk Specialist
IT Support Analyst
Computer Systems Specialist
Desktop Support Technician
Requested Education
high-school-degree
Total Jobs for 2028
8,244
total-jobs
Common Knowledge Competencies
Computers and Electronics
English Language
Customer and Personal Services
Telecommunications
Top Certifications Requested
CompTIA Network+
CompTIA Security+
Microsoft Certified Professional
Microsoft Certified Systems Engineer
Top Skill Requested
Reading Comprehension
Active Listening
Speaking
Critical Thinking
Complex Problem Solving
Writing
Judgment and Decision Making
Active Learning
Systems Analysis
Monitoring
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